Effective Data: February 2021
Who we are
At Liberate You, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated effective date.
Information we collect
We may collect Personal Information directly from you or through your use of our website.
Personal Information refers to information that identifies an individual. Examples include:
- Your name, email address and phone number
- Any additional information you provide in your message or resource request.
- Technical information, such as your IP address, browsing patterns and operating system, collected automatically via cookies or analytics tools.
We only collect personal information necessary for our business operations and in accordance with Australian privacy laws. We may also collect Sensitive Information, as defined by the Privacy Act, but only where you have provided explicit consent or where it is required for lawful purposes.
Cookies and automatic data collection
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and improve functionality.
- Types of cookies we use:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: Help us understand website usage patterns (e.g., Google Analytics).
We also collect information such as your IP address, browsing patterns, and operating system. This information helps us to analyse trends, improve our website, and provide a better user experience. By using our website, you consent to the use of cookies and the collection of this data. You can disable cookies through your browser settings, but some features of the website may not function properly.
Embedded content from other websites
Articles or resources on our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the external website directly.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We encourage you to review the privacy policies of these third-party websites.
How we collect and use your information
We collect Personal Information through various means, including
- Resource downloads on our website, Contact forms, emails, calls and correspondence.
- Cookies and website analytics tools.
- Engagement on our social media pages (LinkedIn, Instagram, Facebook).
- Publicly available sources and third-party platforms, where relevant.
Your Personal Information is collected and used for the following purposes:
- To respond to your enquiries or provide requested products/services.
- To perform obligations related to agreements with you.
- To send materials, updates, or promotions (where consented).
- To improve our website, products, and services based on your interests.
- For marketing our services, unless you opt out.
- To comply with legal obligations and regulations.
You can unsubscribe from our communications at any time by using the “Unsubscribe” link or contacting us directly.
Who we share your data with
We do not sell, trade, or share your personal information with third parties, except:
- To comply with legal obligations.
- To protect our rights and property.
- When using third-party services (e.g., email marketing platforms, hosting providers, and analytics tools) necessary to provide our services.
These third parties are obligated to maintain the confidentiality and security of your data and comply with relevant privacy laws.
How long we retain your data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For users who download resources, subscribe to newsletters, or contact us, the data is retained for up to 12 months unless further engagement occurs
Your rights
If you have submitted personal information, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate information.
- Deletion: Request that we erase your personal data, subject to legal obligations.
- Restriction: Request the restriction of data processing in certain circumstances.
To exercise these rights, please contact us at kirsty.allen@liberateyou.com.au.
Liberate You will not charge any fee for your access request. However, we may charge a reasonable administrative fee if you request a copy of your Personal Information, to cover the costs associated with providing this information. We may require valid identification before releasing the requested information.
Where your data is sent
Visitor submissions may be checked through an automated spam detection service. Additionally, data collected may be processed by third-party tools used for managing emails, analytics, or customer communications. Your IP address and other technical data may be shared with security and analytics providers to monitor and improve the safety and functionality of our website. Data may also be transferred to cloud storage services hosted outside Australia, subject to compliance with Australian privacy laws.
Security measures
We implement industry-standard measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include Secure Sockets Layer (SSL) encryption for data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.